Booking terms

The terms that apply to every booking, whatever the vehicle.

• Prices are per vehicle, not per passenger. E-Class, S-Class and Maybach: 2 passengers; SUV and Maybach SUV: 3; V-Class: 7; as many suitcases as seats.
• Included: tolls, parking, personal welcome, water, child seats (on request, 2 per vehicle) and one stop of under 10 minutes. No surcharge at night, on Sundays or on public holidays.
• Waiting included: 60 minutes after landing, 30 minutes at a station, 15 minutes elsewhere; beyond that, the vehicle’s hourly rate, per hour begun.
• Bookings are possible at any time, including an immediate pick-up, whatever the vehicle.
• Cancelling a transfer: free up to 24 hours before, 50% up to 2 hours before, 100% afterwards. Hourly hire and long distance: free up to 72 hours before, 50% up to 24 hours before, 100% afterwards.
• Weddings: free cancellation up to 30 days before, 50% up to 7 days before, 100% afterwards. No-show: 100% after 60 minutes of waiting at the airport, 30 minutes elsewhere.
• Payment by card (a card imprint may be requested at confirmation) or bank transfer; monthly invoicing for companies; 30% deposit for weddings, fleets and orders above €1,000.
• Every journey is booked, even an immediate pick-up. The price is confirmed before departure and does not change afterwards. A receipt is issued at the end of the journey.
• Rates in force on 1 November 2026, subject to change. The applicable price is the one confirmed at booking.

Prices for each service are detailed on our Airport transfers, Hourly hire and Fleet pages; your questions are answered in the FAQ; book online or on WhatsApp.